CONVALENCE LABS
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Frequently asked questions
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I don't know what compound my sample is. What should I choose?
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I think I know what it is, but I'm not 100% sure. What should I choose?
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What's the difference between SARMs and SERMs?
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My sample is a single vial with several ingredients mixed together — is that "Blend/mix" or several products?
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Do I need the additional services (heavy metals, endotoxins, microbial safety)?
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Can I get a report without sending a sample?
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Can I submit a blind sample (no declared substance)?
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What does the standard analysis include?
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What are additional services?
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Do I need to send more material for additional services?
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Can I expedite testing?
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Can we test as a group?
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How long does testing take?
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What happens to my sample after testing?
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How do I start an order?
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How should I pack and ship the sample?
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How can I pay?
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What is your refund policy?
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What happens if my package is lost in transit?
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How do I verify a certificate?
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Does the report apply to my whole batch?
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Are reports confidential?
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How can I contact you?
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How fast do you reply?
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Is there a phone number?
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Where do you accept samples from?
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Do you manufacture or sell substances?
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